Emily Rivera is an experienced professional in client relationship management and customer support. Currently serving as a Client Relationship Manager and Team Lead at Driven Worldwide since April 2023, Emily previously held the role of Customer Support/Customer Success Manager at Adobe from May 2022 to March 2023. With a solid foundation at Driven Worldwide Ltd from July 2008 to October 2020 as a Senior Roadshow Coordinator and Account Manager, responsibilities included managing client schedules and optimizing travel solutions. Earlier experience includes improving office efficiency at Suny Oswego Judicial Affairs as a Student Aide and excelling in customer service as a Summer Intern at Pershing, a BNY Mellon company. Emily holds a Bachelor of Arts in Psychology from the State University of New York College at Oswego, following education at James J. Ferris High School.
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