Jimmy Perry

Jimmy Perry is an experienced IT professional with a strong background in technical support and operations across various companies. Currently serving as an IT Support Technician at DroneDeploy, responsibilities include training employees, automating tasks, and managing hardware and software inventories. Previous roles include IT Operations Engineer at Deputy, where management of over 400 endpoint devices and oversight of IT support backlogs were key contributions. At Optimizely, Jimmy maintained 500+ endpoint devices, ensuring compliance with industry standards, while also providing high-quality user support. Earlier experience includes positions at Motive, PagerDuty, Workday, and various customer service roles, reflecting versatility in both technical and interpersonal skills. Education includes an Associate’s Degree in Information Technology with an emphasis in Network Security from Heald College-Concord and training from Year Up United.