Lacey Drummond has extensive experience in UX research operations and program management, currently serving at Dropbox since February 2024. Prior roles include Research Program Manager and UX Research Coordinator at LinkedIn, where responsibilities involved designing internal research studies and presenting actionable insights. Lacey's background also includes UX Research Recruiting Coordinator at Google, where collaboration with researchers enhanced participant recruitment and usability studies. Previous positions at Autodesk, Indeed.com, Cypress Semiconductor Corporation, and others further developed skills in research methods, participant recruitment, sales, and customer support. Lacey holds degrees in Visual Communication with a focus on UX Design and Research from Austin Community College and a Bachelor's in Sociology from the University of Missouri-Columbia.
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