Giovanni Ripoldi is an experienced marketing and customer service professional with a strong background in digital strategies and content management. Currently serving as a Customer Service Agent at DR SMILE since June 2022, Giovanni previously held roles including Marketing Specialist at ELOGIA (Viko Group) from 2009 to 2011, where strategies for increasing online traffic were developed for Privalia and Groupalia. Giovanni also worked as a Marketing Manager at JAMBA from 2008 to 2009, focusing on mobile marketing initiatives and collaboration with IT. Earlier experience includes a position as Marketing Executive at VisitBritain from 1993 to 2007, where online content management for the official website was handled. Giovanni holds a Bachelor of Arts in English Language and Literature from Università degli Studi di Milano and studied at UCL from 2001 to 2003.
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