Arno Stalenhoef

Operations Manager at Dryvebox

Arno Stalenhoef's work experience includes:

- Operations Manager at Dryvebox starting from March 2022.

- Manager Customer Service (Dutchband) at VanMoof from August 2020 to December 2021. In this role, they managed a Customer Support team, maintained contact with VanMoof leadership, and implemented new processes to enhance customer engagement.

- Payment Operations Manager and Payment Processing Manager at Dutchband from March 2018 to December 2019. As the Payment Operations Manager, they oversaw the Payfield project and ensured smooth planning and reliable reporting. As the Payment Processing Manager, they handled contract management, transaction monitoring, and customer pay-outs.

- Sales Support Specialist and Customer Care Executive at Treatwell. As a Sales Support Specialist from May 2016 to March 2018, they managed partnership propositions and supported the sales team. As a Customer Care Executive from January 2014 to May 2016, they handled inquiries and complaints, and performed account management. Arno also served as a Management Intern at Treatwell from August 2015 to January 2016.

Arno Stalenhoef attended Amsterdam University of Applied Sciences from 2010 to 2016, where they obtained a Bachelor's degree in Business administration/Bedrijfskunde/Business management/Bedrijfsmanagement.

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