Doreen M.

Doreen M. is an accomplished professional with extensive experience in digital enablement and customer experience transformation across various leading organizations. Currently serving as Transform Lead for the Customer Experience Transformation Programme at DS Smith, Doreen previously held the position of Director of Digital Enablement at Kaspersky, where a new Digital Enablement team was formed to enhance digital business capabilities. Doreen's career includes key roles such as Product Director for the Customer Experience Programme at Specsavers, Global Digital Product Director at The Body Shop, and Principal Consultant for Digital Transformation at Infosys Consulting. Educational qualifications include an MBA in International Business from Cass Business School and a BSc (Hons) in Mathematics & Management Studies from King's College London.