Sergio Mayorga

Sergio Mayorga is an experienced professional in call center operations and customer service, currently serving as a Nice CXone Administrator at DSI since July 2022. Prior experience includes roles as Senior Call Center Technician at Community Loans of America, Workforce Optimization Manager at Path Forward IT, and Director of Call Center Operations at Eye Health America. Sergio has held various managerial positions at Priority Payment Systems, InComm Payments, Ally Commerce, and Cypress Care, showcasing expertise in customer care and operations management. Educational qualifications include a Bachelor in Information Technology and a Master of Business Administration with a concentration in Technology Management, both from the University of Phoenix.