Emba Svetozar Dermendzhiev

Director Customer Experience at DSK Bank

Svetozar Dermendzhiev has extensive work experience in the banking industry. Svetozar started their career at UniCredit Bulbank as a Project Manager in the Project and Process Management Department, where they worked from September 2001 to April 2006. Svetozar then joined DSK Bank, where they held various roles including Head of Process Organization Department, ALM Director, Director Distribution Channels Efficiency Department, and most recently, Director Customer Experience. Svetozar'sresponsibilities included managing branch network efficiency and performance, process management and optimization, project management, and due diligence. Svetozar Dermendzhiev has been with DSK Bank since April 2006.

Svetozar Dermendzhiev, EMBA, has a diverse education history that spans various institutions and fields of study. In 1994, they began their undergraduate studies at Sofia University St. Kliment Ohridski, where they earned a Bachelor of Arts in Economics in 1998. Following this, in 1999, they pursued further education at the same university and obtained a Master of Arts degree in Finance and Banking in 2000.

Svetozar later focused on executive education, specifically in the field of International Management. In 2009, they attended multiple institutions to earn an Executive Master of Business Administration (EMBA) degree. Svetozar completed the EMBA program at Purdue University Daniels School of Business, Tsinghua University, TIAS School for Business and Society, Gisma University of Applied Sciences, and CEU Executive MBA, all during the same academic year.

Furthermore, Svetozar Dermendzhiev has also obtained additional certifications to enhance their professional skills. In February 2021, they completed the course "Design Thinking and Creativity for Business" offered by INSEAD.

Overall, Svetozar Dermendzhiev's education history showcases a commitment to both undergraduate and executive education, with a focus on economics, finance, banking, and international management.

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