Zaharina Popova is a skilled professional in customer experience monitoring with current expertise at DSK Bank since March 2022 as an Expert in Customer Experience Monitoring. Previously, Zaharina worked as a Customer Service Specialist at United Bulgarian Bank from October 2019 to March 2022 and served as a Consulting Specialist at TEODOR Ltd. from August 2017 to October 2019. Zaharina holds a Master's degree in Regional Business and Management from the University of National and World Economy, obtained in July 2020, and a Bachelor's degree in Regional Development from the same institution, completed in July 2019.
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