Janice Mincel

Janice Mincel is a seasoned professional with extensive experience in customer support and business process management. Currently serving as a Business Process Specialist and Team Lead at DSSI LLC since April 2013, Janice has a proven track record in leading customer and supplier support initiatives. Earlier roles include Loan Counselor at Flagstar Bank and Customer Service Associate at Huntington National Bank. Janice's career began as a Design Consultant at Anna's Drapery, where skills in custom design and client communication were developed. Additionally, Janice has held positions in sales leadership and design consultation in various companies, achieving significant sales benchmarks and fostering team development. Janice holds an MBA in Marketing from Eastern Michigan University and a Bachelor's degree in Interior Design and Business from Western Michigan University.