Bert Koelma

Bert Koelma has extensive experience in customer service and management roles across various industries. Currently serving as Teamleider Klantenservice at DSW Zorgverzekeraar since December 2014, Bert Koelma has also held roles as Interim Teamleider and Coach, focusing on staff guidance. Previous positions include Klantenadviseur and Accountmanager at CleanLeaseFortex, where significant contributions involved cross- and upselling to enhance client relationships. Prior to that, Bert Koelma was Facilitair Manager at Parco, overseeing multiple departments and projects, including a significant facility renovation. Earlier roles include Duty Manager at Golden Tulip, Assistant Catering Manager at Jaarbeurs Utrecht, and Assistant F&B at Golden Tulip, all demonstrating a strong background in operations and customer service. Bert Koelma holds a degree from Hotel Management School Leeuwarden, graduated in 1995.