Susan Pruimboom

Susan Pruimboom is an experienced professional in business analysis and product ownership, currently employed at DSW Zorgverzekeraar since November 2009, where roles include Business Analist for Contentoptimalisatie Publieke Website, Klantbeeld, and Projectmedewerker, as well as Product Owner for a chatbot and initiatives focused on customer experience and innovation. Prior experience includes an internship in usability research at UMC Utrecht in 2008. Susan Pruimboom holds a Master's degree in Applied Cognitive Psychology from Utrecht University and two Bachelor's degrees in Applied Cognitive Psychology and Cognitive Neuroscience and Health Psychology from Utrecht University and Tilburg University, respectively. Educational background also includes a VWO diploma from Mgr. Frencken College with a focus on Economics & Society and French.