Natalie Lubinsky

Natalie Lubinsky is a Customer Experience Consultant at DT Consulting since January 2023, following an analytical role at Davies Consulting from October 2020 to December 2022. Prior experience includes serving as an Interaction/Speech/Voice Analyst at Investec (December 2016 - July 2019), where responsibilities involved analyzing client interactions to identify improvement opportunities and ensure regulatory compliance. Earlier roles at Investec included working as a KYC Consultant, focusing on client applications and process development, and a brief internship in Private Banking. Additionally, Natalie held various roles at the South African College of Applied Psychology, such as Evening Site Coordinator and Temporary Student Administrator, while completing a Bachelor of Arts with Honours in Linguistics and a Postgraduate Diploma in Management from the University of the Witwatersrand. Early career experience includes sales and administrative roles at Crabtree & Evelyn and SACAP.