Michael Marchetti is an Analyst for DTE Energy's Customer Service Program Management Strategy Team, where they focus on providing solutions for customers facing utility payment challenges. Michael earned an MBA from Wayne State University, with concentrations in Marketing and Information Systems Management, and previously held roles at Chase, Ford Motor Company, and Artsmarketing Services Inc. During their tenure at Chase, they achieved notable customer satisfaction ratings and contributed significantly to account growth. Michael also engaged in community service as a Blue Oval Scholar at Ford, where they developed marketing initiatives for a local food bank.
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