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Jayma Smay

Global Customer Services Manager at DTN

Jayma Smay is the Global Customer Services Manager at DTN, serving as an escalation point for any sensitive client or operational issues. With a background in data collection and customer service, Jayma has experience in inputting grain prices and gathering commodity prices. Additionally, Jayma has a strong theater background, having served as a Production Manager and Stage Manager for various theater companies. Jayma also holds a Master of Science in Management of Information Systems and a Bachelor of Science in Information Technology.

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Timeline

  • Global Customer Services Manager

    August, 2019 - present

  • Senior Support Analyst

    December, 2015

  • Data Collection Team Lead

    July, 2014

  • Data Collection Representative

    August, 2013