José Ribeiro is a seasoned professional with extensive experience in technical customer service and music composition. Currently working as a Technical Customer Service representative at DTN since December 2020, José specializes in advanced troubleshooting and technical support for IQFeed and ProphetX. As a multi-instrumentalist and music producer since 2002, expertise includes proficiency in various instruments, music theory instruction, and audio production encompassing editing, mixing, and mastering. Previous roles include leadership and coaching positions at Crocs Europe B.V., Netflix, and Randstad, where José focused on team development and customer support across diverse technical platforms. José holds a Licentiate degree in Music from Universidade de Aveiro and a High School Diploma in Sciences Math and Computers from Escola Secundária de Alijó.
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