Abdulla Baghoum is the Vice President and Head of Technology Operations at du, where they lead the strategy and execution of AI-native operations and ESG-aligned infrastructure programs. With over 20 years of experience in the UAE’s digital transformation, Abdulla has pioneered numerous initiatives, including the UAE's first AI-native SmartNOC 2.0 and significant cost savings through intelligent automation. They hold a Bachelor's degree in Computer and Information Sciences from the University of Dubai and have previously contributed to various roles within du and Dubai Municipality, focusing on enhancing service resilience and compliance across the telecommunications sector. Abdulla is dedicated to shaping the future of intelligent operations and digital ecosystems.
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