Sudhanya Haridas

Sudhanya Haridas has over a decade of experience in the telecommunications sector, currently serving as a Retention/Outbound Specialist at du since April 2012. In this role, Sudhanya is responsible for reporting and activations, validating the accuracy of agent reports, resolving customer escalations, and managing team meetings. Prior to this position, Sudhanya worked as a freelancer with AC Nielsen from April 2011 to April 2012, conducting customer satisfaction surveys for various leading companies in the UAE. Sudhanya holds a Bachelor's degree in Computer Science from Mahatma Gandhi University, completed in 2014, and has a foundational education from Sharjah Indian School and Indian Excellent Private School.