Zaheer Abbas

Zaheer Abbas has over 17 years of experience in customer service and enterprise sales operations, currently serving as an Enterprise Sales Operations Specialist and Team Leader for Enterprise Leads Management at du since November 2008. Responsibilities include enhancing new sales and maximizing revenues by acquiring new customers and improving revenue from existing clients. Zaheer has held various positions within du, including roles in quality assurance, billing support, and technical support, where responsibilities involved monitoring calls, resolving customer complaints, and providing technical assistance. Previous experience includes serving as a Customer Relationship Officer at Telenor and as a Trainer and Team Leader in contact center operations at WorldCall. Zaheer holds a Master’s in Business Administration from the University of Central Punjab and a Bachelor in Commerce from the University of the Punjab.