Mohamed Alshaer

Mohamed Alshaer possesses extensive experience in customer service within the banking and financial sector, with a current position as a Customer Relationship Officer at Dubai Islamic Bank since August 2015. The role involves addressing customer inquiries related to accounts and banking products, resolving account issues, and assisting with various transactions. Prior experience includes serving as a Senior Customer Service Officer at Xpress Money Services Ltd, where responsibilities included problem resolution and handling escalated concerns. Additional positions as a Customer Service Executive at both UAE Exchange LLC and Piraeus Bank Egypt focused on managing customer complaints and providing relevant information. Mohamed Alshaer holds a Bachelor of Arts in Arabic Language and Literature and Eastern Languages from Alexandria University.