Khalid Albrashdi

Assistant Manager - Client Relations & Community Engagement at Dubai Silicon Oasis Authority

Khalid Albrashdi is an accomplished professional currently serving as the Assistant Manager of Client Relations & Community Engagement at Dubai Silicon Oasis since September 2025, where Khalid is developing an enterprise-wide Service Design & Customer Experience Framework to enhance customer-centricity. Previously, Khalid spent 16 years at Dubai Electricity & Water Authority (DEWA) in various roles, including Senior Executive Admin in the Innovation Department, focusing on portfolio management and pilot project leadership, and led customer experience strategies and team initiatives to improve service delivery in the Customer Happiness Department. Additional experience includes supervisory roles at DP World and a finance cashier position at Dubai Airports. Khalid holds a Bachelor's degree in Business Administration specializing in Human Resources Management and has completed nanodegrees in Data Analysis & Visualization.

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