Mahmoud Saad

Project Lead at Dubai Taxi Company

Mahmoud Saad is a seasoned Customer Service Supervisor with over 12 years of experience in high-volume call centers. Currently serving as a Contact Center Supervisor at Dubai Taxi Company since November 2023, Mahmoud previously held the position of Customer Service Supervisor at Namshi.com from March 2015 to January 2024. Earlier roles include Customer Experience Associate at Emirates Development Bank and Assistant Manager at Vodafone Egypt. Mahmoud holds a Bachelor of Laws (LLB) from Cairo University, specializing in International Law and Legal Studies, completed in 2011. Mahmoud possesses a strong ability to inspire team members and drive exceptional customer service aligned with company objectives.

Location

Dubai, United Arab Emirates

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Dubai Taxi Company

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Dubai Taxi Company PJSC is a leading company in providing comprehensive mobility solutions in the Emirate of Dubai, and the largest taxi operator in the emirate. Having been established as a taxi company in 1994, with operations starting in 1995 with only 221 taxi cars, DTC has since expanded to other mobility businesses by leveraging its dominant leadership in the taxi sector and operational strength. It offers an extensive range of transportation solutions across its four key business lines, including taxi services through its large, eco-friendly fleet; VIP limousine services made up of chauffeur-driven vehicles for luxury service; its bus services; and its last mile delivery bike services.


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10,000+

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