Bhuwan Singla

Bhuwan Singla has a diverse work experience spanning across various industries and roles. Currently, they hold the position of Vice President - Centralized Operations at DUCA Financial Services Credit Union Ltd. In this role, they lead the operations of Ontario's third-largest credit union, overseeing a range of banking products and managing assets worth nearly $7 billion.

Prior to joining DUCA Financial Services, Bhuwan worked at Sun Life in multiple roles. As Director, Operations, they were responsible for various key functions including processing individual health insurance applications, managing creditor insurance underwriting teams, and improving operational efficiency through collaboration with IT and process improvement teams. Bhuwan also served as Director, Business Process Automation, where they led a center of excellence focused on scaling automation efforts globally, resulting in significant productivity gains and positive returns for the organization.

Before Sun Life, Bhuwan worked as a Management Consultant at Fujitsu Canada, where they led enterprise-wide transformation change initiatives for IT clients. Bhuwan facilitated Kaizen events and provided coaching in Lean Six Sigma methodologies.

Additionally, Bhuwan gained valuable experience during their tenure at Rolls-Royce Canada as a Supplier Quality Specialist. Here, they effectively managed quality non-conformance processes, established key metrics to identify supplier risks and initiated improvement plans. Bhuwan also led various Lean Six Sigma projects resulting in significant cost savings and improved supplier performance.

Bhuwan's earlier experiences include roles at St. Johns Packaging and Walter AG, where they served as an Account Manager and a Sr. Sales Engineer/Productivity Improvement Engineer, respectively. These roles involved implementing inventory management systems, production planning systems, and driving business growth in previously unexplored territories.

Bhuwan'scareer began at Larsen & Toubro Limited as an Engineer, where they led a Lean Six Sigma project, designed assembly fixtures, and conducted failure mode effect analysis for new product introductions.

Overall, Bhuwan Singla's work experience showcases their expertise in operations management, process improvement, automation, and business development across a range of industries.

Bhuwan Singla's education history includes a variety of degrees and certifications. Bhuwan obtained an Executive Education degree from the Ivey Business School at Western University. Additionally, Bhuwan earned a Masters in Management degree with a focus on Operations from the Desautels Faculty of Management at McGill University. Bhuwan's undergraduate studies involved pursuing a Bachelor of Engineering (B.Eng.) degree in Production Engineering from PEC University of Technology, Chandigarh.

In terms of certifications, Bhuwan obtained several notable credentials. These include the AIM Accreditation - Change Management Certification from Implementation Management Associates (IMA) in May 2022, the Certificate in Risk Management from Seneca College - Part-time Studies in December 2020, and the Certified ScrumMaster (CSM) certification from Scrum Alliance in December 2019. Bhuwan also holds a variety of other certifications such as Coaching for Great Work from Box of Crayons in October 2017, Master Black Belt - Lean Six Sigma from Smarter Solutions, Inc. in June 2017, FLMI Certificate from LOMA in May 2015, and a Project Management Professional (PMP) certification from the Project Management Institute in June 2013. Additional certifications include Lean Six Sigma Black Belt Certified from Fujitsu in 2013, Lean Six Sigma Black Belt from Rolls-Royce in 2012, Six Sigma Green Belt Certified from McGill University in 2009, Lean Certified Leader from McGill University in 2008, and Basics of Supply Chain Management (BSCM) from APICS.

It should be noted that some certifications lack specific information on the month and year of attainment.