Jonathan Avila

Jonathan Avila is a seasoned customer care professional with a diverse background in customer success and management roles across various industries. Currently serving as Customer Care Manager at DUCHATEAU since February 2021, Jonathan previously held the position of Fulfillment Customer Success Manager at KAAR Direct. Jonathan's experience includes teaching and caregiving at a non-profit orphanage from February 2018 to January 2020, as well as a significant tenure at MARKA Printing as Sr. Customer Success Manager. Earlier career stages included multiple roles at Telvista Inc., where responsibilities ranged from Workforce Manager to WFM Scheduler and WFM Intraday. Jonathan holds a Bachelor's degree from Universidad Autónoma de Baja California, earned from 2005 to 2010.