Thaís Funcia

Thaís Funcia has a diverse work experience spanning various industries and roles. Thaís currently works as the Head of Customer Success at 2BeLive since April 2020. Prior to that, they worked at Duetto as a Customer Success Specialist from May 2016. Thaís also worked as a partner at ServirHospitalidade from 2015. Thaís has experience in the education sector, working at Cogna Educação as an Online Teacher, Content Development and Reviewer from August 2019 to June 2020. Thaís also worked at Universidade Anhembi Morumbi, where they served as a Professor from January 2008 to June 2019, and as the Hospitality and Tourism Academic Director from July 2006 to July 2011. Thaís has worked with major companies such as The Coca-Cola Company as the FIFA WorldCup Brazil 2014 Guest Relation Manager, and Walt Disney Parks & Resorts as a Front Desk Hostess. Thaís also has a significant background in the hotel industry, holding positions such as Executive Housekeeper at Sheraton Barra, Rio de Janeiro (2005-2006) and Intercontinental Sao Paulo (2001-2005), with responsibilities ranging from managing staff and implementing new services to customer service roles.

Thaís Funcia completed their high school education in humanities at Colégio Bandeirantes from 1993 to 1995. Thaís pursued higher education in hospitality and tourism at Glion Institute of Higher Education GIHE from 1996 to 1999, earning a degree. Thaís later enrolled at Universidade Anhembi Morumbi, where they obtained a Master's degree in hospitality from 2008 to 2010. Additionally, they completed a degree in pedagogy, specializing in education, at the same university between 2012 and 2014.