DuGood Federal Credit Union
Monika Conn has a diverse work experience in the financial industry. Monika is currently the Vice President of Consumer Lending and Collections at DuGood Federal Credit Union, where they have been working since 2016. Prior to this role, Monika served as the Director of Consumer Lending and Collections and the Consumer Lending Manager at the same organization.
Before joining DuGood Federal Credit Union, Monika worked at Energy Capital Credit Union as a Lending Manager/Credit Analyst from 2010 to 2016. Monika'sresponsibilities included analyzing data, completing financial reports, providing mentoring on risk assessment and credit underwriting, and ensuring compliance with lending policies.
Monika's earlier experience includes roles at First Light Federal Credit Union, where they worked as an Indirect Lending Analyst, Express Loan Officer, Senior E-Branch Representative, Telephone Service Representative, and Lead Teller between 2001 and 2010. In these roles, they performed various tasks related to lending, customer service, and technical support.
Throughout their career, Monika has demonstrated a strong understanding of lending operations, regulatory compliance, and customer service. Monika has also shown the ability to work well with cross-functional teams and provide guidance and support to their colleagues.
Monika Conn holds a Master's degree in Business/Organizational Security Management from Webster University. Prior to that, they completed their Bachelor's degree in Criminal Justice/Law Enforcement Administration at Park University. However, no information regarding the specific years of attendance for either degree program is available.
DuGood Federal Credit Union
Providing excellent service has been and always will be our top priority. We are committed to helping individuals reach their financial goals. From starting a savings or checking, planning for college or retirement, financing affordable loans to buying or renovating a home. Our members’ needs are important to us and we’re here to help. Our credit union believes in the philosophy of “People Helping People” and supports the communities we serve by teaching financial literacy, hosting chamber events, raising funds for charitable organizations, and helping under-served, low-income families. DuGood is more than just our name… it’s our philosophy, our values and at the heart of everything we do! *Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.