Duke Corporate Education
Shannon Ralph is a seasoned professional in the hospitality and project management sectors, currently serving as a Program Manager at Duke Corporate Education since February 2023. Previous experience includes roles as a Project Support Specialist and Project Coordinator at Hotel Engine, and various positions at Sonder Inc., including Senior Central Guest Service Representative. Shannon's background also encompasses roles in guest services at Hotel Granduca Houston, The Walt Disney Company, and Marriott Hotels, alongside managerial responsibilities at Wanderstay Private & Shared Accommodations. Educational qualifications include a Master's degree in Hospitality Administration/Management from the University of Houston and multiple certifications in project management from Coursera.
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Duke Corporate Education
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Leaders are the greatest levers for winning in an unpredictable world. They create the conditions for success with customers, employees, stakeholders and society. Duke CE's purpose is to help these leaders get ready for what’s next in the midst of uncertainty. We primarily do this through our custom leadership programs, consistently ranked at the top by the Financial Times and Business Week. Previous experiences, right answers and new content are insufficient in addressing today’s challenges. In some instances, these may actually be counter-productive. Leaders need to have the capacity to understand context and how things work systematically. To do this effectively requires more than simply closing knowledge gaps. It requires a more fundamental reorientation and re-wiring to be successful.