Nikkia Wallace

Nikkia Wallace is a seasoned professional in payer relations and contract coordination, currently serving as a Contract Coordinator at Duly Health and Care since July 2024, where effective communication between payors and internal teams is prioritized. Previously, Nikkia managed payer relations at the Joint Commission from December 2019 to June 2024, fostering relationships with various insurance plans and conducting health plan evaluations. Nikkia's experience includes roles as a Senior Provider Relations Advocate at UnitedHealth Group, a Network Management Specialist at Family Health Network, and a Contract Coordinator at Aetna. Educational credentials include a Bachelor's degree in Community Health Education from Illinois State University and a Master's degree in Training and Development from the University of St. Francis.