DUMAC Business Systems, Inc.
Trevor Hays is a seasoned professional with extensive experience in engineering and technical support roles. Currently serving as a Clinical Engineer Specialist at UPMC Mercy Hospital since September 2024, Trevor also holds the position of CCC Team Lead at NCR Corporation since August 2022, where responsibilities include overseeing the Return to Service team and managing equipment and software failures. Prior to these roles, Trevor worked as a Field Service Technician at DUMAC Business Systems, Inc., servicing networking and POS equipment for numerous Wendy's and grocery store locations, and maintained large battery systems at Emerson Network Power as a Battery Specialist. Trevor's earlier experience includes roles as a Technician at Mecco Marking & Traceability, where Trevor contributed to designing and maintaining dot peen machines, and as a Mechanic at Bob's Autororium, focusing on vehicle maintenance and repairs. Educationally, Trevor earned an Associate's degree in Electrical and Electronics Engineering from ITT Technical Institute-Pittsburgh between 2010 and 2012.
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DUMAC Business Systems, Inc.
DUMAC is a leading solutions provider connecting point-of-sale software, hardware, and equipment through professional services for the grocery/supermarket and the convenience fuel retail industries. An NCR Platinum Preferred Channel Partner, DUMAC provides connected commerce technology solutions for your store! DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders drive profits and accelerate growth. DUMAC's professional services team works with you from the onset to understand and develop sound business and financial cases for proposed commerce technology solutions. We partner with you to provide you with the best fit and to future-proof your technology for growth and deliver complete, customized end-to-end solutions for your store. DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders of small mid-sized companies accelerate growth and take their companies to the next level. As a third-generation, family-owned and operated business, DUMAC has grown since our inception in 1952 and operates from corporate offices in Syracuse, NY with branch offices in Massachusetts and Oklahoma. DUMAC employs 200 team members living in 27 states with over 75% of our team dedicated to customer service and support. We hold a strong belief that we treat our customers as our partners. Our philosophy is the baseline of our business, as we take a consultative approach to each project and implementation. We strive to treat each of our customers as though you are our only customer to ensure the best outcome, service, and support. We believe in our corporate responsibility and are committed to living our core values. Web site: www.dumac.com Facebook: www.facebook.com/DUMACBusinessSystems | @DUMACBusinessSystems Twitter: @DUMAC_Tech