Martin Wareing Mbcs

Martin Wareing MBCS, MBA has a strong background in IT service management and operations. Martin has held various leadership positions in notable companies such as The Dune Group, Halfords, PEP&CO, Dixons Carphone, Connected World Services, and Carphone Warehouse.

At The Dune Group, Martin currently serves as the Head of IT Operations, overseeing the company's IT operations.

In their previous role as the Head of Infrastructure, Service and Operations at Halfords, Martin was responsible for the delivery and management of IT services, infrastructure, and operations. Martin successfully led the delivery of business-critical IT services across a wide range of locations, including retail stores, garages, and mobile experts. With full service accountability, they ensured the smooth operation of on-premise and cloud-based applications and infrastructure.

Prior to Halfords, Martin served as a Service Delivery Manager at PEP&CO, where they were responsible for the operational design and delivery of IT services for the Pep&Co clothing brand. Martin successfully managed the transition to a shared service IT model, resulting in significant cost savings.

During their time at Dixons Carphone, Martin held two key roles. As the Head of IT Service Management, they were responsible for ensuring efficient IT service delivery across the company and its B2B customer base. Martin also played a key role in the merger of Dixons and Carphone Warehouse IT Service and Operations teams, leading to substantial cost savings and improved service levels. In their role as the Head of Development Services, Martin oversaw the development, testing, and release management of all Carphone Warehouse applications.

At Connected World Services, Martin served as a Vendor Service Manager, where they transformed application delivery from a multi-vendor to a single supplier outsourcing model. Martin successfully implemented the ITIL service delivery framework to enhance application service quality and reliability.

Martin's career began at Carphone Warehouse, where they held two positions. As an IT Service Delivery Manager, they ensured the effective operation of ITIL processes and collaborated with third-party suppliers to deliver a customer-centric IT support service. Martin also served as a Network Manager, overseeing the implementation and maintenance of a core Cisco network across multiple countries and data centers.

Overall, Martin's diverse experience in IT service management, infrastructure, and operations highlights their expertise in managing complex IT environments, driving cost savings, and delivering high-quality IT services.

Martin Wareing MBCS, MBA has a strong educational background in business administration and management. Martin obtained a Master of Business Administration (MBA) degree from The Open University, completing their studies from 2012 to 2015. Prior to that, they earned a Diploma in Management in 2012 and a Professional Certificate in Management in 2011, both from The Open University as well.

In addition to their academic achievements, Martin Wareing MBCS, MBA holds several certifications in the field of IT. Martin is a member (MBCS) of BCS, The Chartered Institute for IT, which they obtained in January 2021. Martin is also certified by Cisco as a Cisco Certified Network Associate and possesses certifications such as Cisco Certified Network Professional and Cisco Certified Security Professional. Martin has further certifications including ITIL v4 Foundation and ITIL v3 Expert obtained through AXELOS Global Best Practice, as well as a Microsoft Certified Professional (MCP) designation. Martin has also earned PRINCE2 Foundation and Practitioner certifications through AXELOS Global Best Practice.