Kathleen Santos

Kathleen Santos has a diverse work experience spanning multiple industries and roles. Kathleen began their career in 2007 as a Customer Service Representative at Asia Premier One Source, Inc. From 2008 to 2012, they worked at Aegis PeopleSupport Philippines Inc., initially as a Travel Specialist and later as a Quality Assurance Analyst and Quality Assurance Lead. In 2014, they worked at Upwork as a Client Support Specialist and later as a Client Support Consultant. Kathleen then joined CareerBuilder in 2017 as a Research Assistant. In 2015, they worked at Level Up Village as a Research Assistant. From 2016 to 2019, they worked at doxo, initially as a Customer Support Escalations representative and later as a Support Team Lead, responsible for monitoring and coaching other support agents. Most recently, they joined Duolingo in 2019 as an Events Customer Support and Administration representative.

From 2003 to 2007, Kathleen Santos attended La Consolacion University Philippines, where they pursued a Bachelor of Science degree. Kathleen specialized in the field of Nursing during their studies at the university.