Sean Sims

Sean Sims is a seasoned professional in information technology with extensive experience in process improvement, technical training, and academic instruction. Currently serving as a Senior Process Analyst II at Duquesne Light Company, Sean drives enhancements in IT processes and maturity. Additionally, Sean works as a part-time Visiting Lecturer at the Rochester Institute of Technology, delivering remote instruction and evaluating coursework. Previous roles include Customer Technical Trainer at Emergency Reporting by ESO, Information Technology Process Engineer at Matthews International, and Information Technology Critical Incident Manager at Bayer, where Sean coordinated critical incident responses across multiple regions. With a strong foundation in programming and systems analysis, Sean holds both a Bachelor's and a Master's Degree in Information Technology from Rochester Institute of Technology.