Gal Boousy

Customer Success Team Lead at Duve

Gal Levitte has a diverse work experience spanning several companies and roles. From 2021 to the present, Gal worked at Duve as a Customer Success Manager, where they developed and executed customer success strategies for clients in the technology industry. They achieved a high customer retention rate of 98% and increased revenue from existing clients by 30% through upselling and cross-selling. Gal collaborated with sales and product teams to ensure customer needs were met and provided feedback for product development.

Prior to Duve, Gal worked at Guesty from 2016 to 2018 as a Guest Service Expert. In this role, specific details are not provided.

From 2013 to 2015, Gal worked at SalesTech as a Retention Manager. They managed VIP high-scale traders globally and implemented customized retention strategies, leading to increased customer retention rates. Gal actively managed company and trader risks, exceeding monthly net deposit targets and contributing to overall organizational growth. They also collaborated with cross-functional teams to develop new retention programs and initiatives.

Before SalesTech, Gal held various positions at TOYGA from 2011 to 2012, including Sales Team Manager and Forex Account Manager. Further details about responsibilities and achievements in these roles are not provided.

Gal Levitte obtained a Bachelor's degree in Jazz Performance from The Jerusalem Academy of Music and Dance, completing this program between 2014 and 2020. Gal also pursued a Teaching Diploma in Musical Education at the same institution from 2019 to 2021. Additionally, Gal attended The Jerusalem Academy of Music and Dance from 2014 to 2016, but the specific degree and field of study during that period are not provided.

Links

Previous companies

Toyga logo
Guesty logo

Timeline

  • Customer Success Team Lead

    October 1, 2023 - present

  • Customer Success Manager

    August, 2021