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David Bressington

Specialist Applications ITSM Analyst (servicenow Lead) at Dŵr Cymru Welsh Water

David Bressington is currently employed at Dŵr Cymru Welsh Water as a Specialist Applications ITSM Analyst, with previous experience in IT service management and support roles at Atos, Santia Consulting Ltd, and National Britannia. David has a track record of successfully managing ServiceNow, incident management, problem management, service reporting, and capacity & availability analysis.

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Previous companies

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Peers

DL

David Lobatschew

Telephony Service Analyst

Sarah Hughes

IT Change Manager

Aaron Waters

Service Design Lead

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Timeline

  • Specialist Applications ITSM Analyst (servicenow Lead)

    August, 2022 - present

  • Servicenow Administrator

    February, 2019

  • Service Management Analyst Incident Problem

    October, 2018

  • Capacity Availability Analyst

    February, 2015

  • Service Desk Analyst

    April, 2014

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