Emily Burrows

Emily Burrows is a seasoned communication professional with extensive experience in internal and community engagement at Dŵr Cymru Welsh Water since August 2016. Currently serving as Campaign Manager and Internal Communications Officer, Emily oversees communications for over 3,000 colleagues, manages the intranet, and produces newsletters and updates. Prior roles at Welsh Water include Community Engagement Officer, where public communication during investment schemes was paramount, and Social Media Advisor, responsible for managing the organization's Facebook and Twitter accounts. Earlier experience includes working as a Server Assistant at TGI Fridays while pursuing a degree in Media, Culture and Journalism at the University of South Wales, and serving as Social Media Manager for a local personal trainer. Emily possesses a strong foundation in communication and media, demonstrated through work experience with CaerphillyObserver.co.uk, where local news stories were written alongside established journalists.