James Balls

James Balls is a skilled developer with extensive experience in IT service management and support. Currently, James serves as a Developer at Sapphire since May 2022, while also holding the position of Service Now Administrator at Dŵr Cymru Welsh Water since January 2014, where responsibilities include development and support for the ITSM toolset in ServiceNow. Prior to these roles, James worked as an IT Analyst at Ortho Clinical Diagnostics from March 2009 to December 2013 and at Woolworths from December 2007 to December 2008. James began professional IT career as a Support Analyst at SPSS CR from December 2005 to December 2007. James received education from St. Martins.