Kit Wilson

Kit Wilson is an accomplished professional with extensive experience in operational services and customer management across various sectors. Currently serving as Director of Operational Services and Head of Transformation at Dŵr Cymru Welsh Water since August 2018, Kit also contributes as a Board Member for Cwmpas, supporting the Wales Co-operative Centre. Previous roles include Partnership Director at Agilisys, Service Delivery Manager at Liberata, and Customer Services Manager at Newport City Council, where responsibilities encompassed managing customer service operations, budgets, and transformations. Kit's career began at kgb and included roles in quality management and project oversight. Kit holds a BA Hons in Drama from the University of Wolverhampton.