Carl Waters

Carl Waters is an experienced IT professional with a robust background in infrastructure services, software engineering, and technical support. Since December 2020, Carl has worked as a Sr. Analyst II at DXC Technology, focusing on the design and development of integrated solutions while delivering technical support to customers. Prior to this role, Carl served as a Senior Software Engineer at McCollister's Technical Services, where responsibilities included software virtualization and implementation for over 1,400 applications and onboarding approximately 48,000 employees. Carl began a career in technology at IBM Global Services as a Deskside Support Representative, providing multi-tiered support, and previously held the position of Operation Manager at AT&T, where scheduling and staffing management were crucial for call center operations. Educational qualifications include a Bachelor of Science in Counseling Psychology and an Associate’s Degree in Multi/Interdisciplinary Studies from Liberty University.