Janet Gentry possesses extensive experience in information technology support, having served as a Remote Information Technology Support Analyst at Homepoint from November 2020 to July 2022, providing IT support for various software and hardware systems, managing high volumes of ServiceNow tickets, and supporting help desk operations. Following this role, Gentry worked at First Interstate BancSystem Inc. as a Remote IT Help Desk Representative, where responsibilities included software application support and hardware troubleshooting. Additionally, Gentry has experience as a Remote Analyst III for DXC Technology and has owned Seven Services Computers & Consulting since January 2001, focusing on IT application support and hardware repairs. Previous work at Beardsley Group Inc. further contributes to a well-rounded background in technical support and customer service. Education includes a High School Diploma from Bad Axe High School and studies at St. Clair County Community College.
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