Pawan Narang is a Senior SAP CX Consultant with over 14 years of experience in the Energy and Utilities domain, including 4.5 years in New Zealand, over 7.5 years in Australia, and 2 years in India. They specialize in SAP Customer Service and CRM-Sales, as well as SAP IS-U related processes. Currently, Pawan is based in Sydney, Australia, where they focus on implementing SAP CRM, C4C, and ECC solutions in a client-facing role. Their extensive project experience includes business transformation for notable retailers and contributions to various phases of implementation and support projects in regulated and deregulated utility markets.
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