Sonja Simpson is a seasoned customer service professional with extensive experience in leadership and management roles. Currently serving as a Customer Service Supervisor at DXC Technology since May 2022, Sonja also operates a business, Sonja Anne Events, starting in October 2019. Previous positions include Customer Service Team Manager at Russell Tobin and Team Leader at Echo-U Ltd. Additionally, Sonja has volunteered as Director at Tots Tea Rooms and held customer service roles at Teleperformance and DFDS Seaways. Academic qualifications include an undergraduate degree in Psychology from the University of Sunderland and an Access to Higher Education diploma from Tyne Met College.
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