Ann McClelland has over 19 years of experience in the insurance industry, currently serving as an Insurance Risk Medical Interviewer at Dynacare since May 2018, where responsibilities include conducting medical history questionnaires and adhering to underwriting guidelines. Prior experience at Aviva Canada included roles such as Accident Benefits Adjuster, where Ann handled auto insurance claims, and operations support for a large team of insurance agents. Ann holds a Bachelor's degree in Sociology from York University and a diploma in Rehabilitation Benefits Administration from Seneca Polytechnic. Ongoing education includes working towards a CIP designation through The Insurance Institute of Ontario and certification in Medical Terminology from St. John Ambulance.
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