Nicole Teachout

Nicole Teachout is an experienced Customer Experience Manager at Dynamic Lifecycle Innovations since April 2019, overseeing customer satisfaction efforts. Previously, Nicole held the position of Manager of the Client Success Management Team at Kaplan Professional, where leadership of a team of 20 involved managing extensive portfolios for over 10,000 corporate clients. At Expert Global Solutions, as Associate Director of Operations, Nicole improved key performance indicators and increased the profitability of a significant telecommunications contract. Nicole began a career in customer service at Logistics Health Incorporated, advancing from Customer Service Supervisor to RHRP Team Leader, focusing on contract compliance and training development. Nicole earned a Bachelor of Science in Psychology from the University of Wisconsin-La Crosse.