Iveta Ivanane

Iveta Ivanane is a skilled professional with extensive experience in technical support and customer service. Currently serving as a Technical Support Engineer at Dynamic Yield since September 2020, Iveta is adept at investigating client-reported issues, conducting screen share sessions, and managing incoming tickets. Prior experience includes a role as a Technical Support Specialist at Webhelp, where communication with Samsung customers in multiple languages and resolving technical issues were key responsibilities. Iveta also worked as a Customer Support Specialist at Citadele banka, providing support for bank products, and as an Optometric Assistant at OC VISION, specializing in customer consultancy and training of new employees. Iveta holds a Bachelor of Science degree in Optometry from Latvijas Universitate.