“Improving Business with Dynamics  365 - CRM” – this is the mission statement that guides our company.

Our team consists of Microsoft Dynamics 365 - CRM certified specialists, having more than 9 years of hand-on experience in CRM implementation projects for customers of all sizes in various industries:
- Oil & Gas & Energy
- Agriculture 
- Banking & Leasing
- Education
- Professional Services 
- Retail & Distribution

We've started using Dynamics CRM from version 3.0 up to 365, OnPremise, Hosted and OnLine, and our services consist of:
- Dynamics CRM Audit 
- Business Analysis & Consultancy
- Project Management
- Customization & Configuration
- Development
- Training 
- Support & Maintenance
 
Our customer and project engagement process rely on the following main steps:
-	Initial discovery discussions with potential customers 
-	Helping them to identify and document the preliminary business needs
-	Auditing the existing software solutions
-	Performing presentations, demos and proof-of-concepts 
-	Building proposals (solution architectures, licensing options, timelines)
-	Creating Detailed requirements analysis and documentation (Functional – Fit-Gap, Technical Design, Integration Details)
-	Implementation: Customization, Development
-       Installation & Deployment
-	Performing Key-Uses, End-User and Administration training 
-	Performing customer acceptance testing  
-	Hand-over to the team responsible for support during Operation of the solution

DynamiXRM

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