Cheyenne Taylor is a seasoned professional in customer experience and operations, currently serving as Senior Director of Customer Experience at Dynata since October 2013, where leadership focuses on project success, competitive pricing, relationship building, and data accuracy to enhance customer decision-making. Previously, Cheyenne held the role of Senior Director of Operations at Dynata, overseeing quality maintenance, production efficiency, and cost reduction efforts, while also reviewing contracts and managing resource shifts to remote work. Prior experience includes Director of Online Operations at SSI, managing global operations for survey participant rewards and fraud prevention, as well as roles at Opinionology, where coordination of project fielding and management of call center operations were key responsibilities. Cheyenne's educational background includes a Master of Business Administration from Southern Utah University, a BS in Psychology from Utah State University, and an Associate of Science in Technology Management from Utah Valley University.
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