Melanie E. has a robust background in project management and customer relationship management, currently serving as a Customer Relationship Manager at Dynata since March 2021. In this role, Melanie develops action plans to enhance project best practices, leads knowledge transfer initiatives, and maintains a comprehensive project knowledge database. Prior experience includes positions as Senior Project Manager at Dynata, where over $9 million in revenue was generated through effective project leadership and client relationship management. Earlier, Melanie worked at Research Now SSI, managing complex international projects and ensuring client satisfaction. Additional experience includes roles at MRops, Inc. and TeamCare Behavioral Health, with a foundational background in customer service from The Hershey Company. Melanie holds a Bachelor of Arts in Psychology and Sociology from Penn State University.
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