Benjamin West is a Customer Success Manager at Dynatrace, where they currently support a portfolio of Brazilian enterprise clients across various sectors. Previously, they served as a Senior Client Success Manager and a Senior Analyst at The Advisory Board Company, designing leadership development workshops and engaging webinars for healthcare leaders. Benjamin has also held internships at Dickinson College and the Museum of Archaeology and Ethnology, University of São Paulo, and participated in a Digital Humanities Bootcamp. They earned Bachelor of Arts degrees in Latin American and Caribbean Studies and Archaeology from Dickinson College.
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