Dynatrace
Víctor Mendoza is an experienced IT professional currently serving as the Manager of Remote Services and Project Manager at Dynatrace since July 2022. Previously, Víctor held various leadership roles at ProQuest, including Customer Experience Team Lead for LATAM and Training and Consulting Partner, from February 2019 to July 2022. Prior to that, at Ignite Online Latam, Víctor was the IT Regional Manager, where successful coordination of a technical support team enhanced customer satisfaction by implementing ITIL best practices for notable academic institutions. Víctor's expertise extends to designing and delivering solutions for educational entities, utilizing PMI practices and cloud computing knowledge. Notable earlier roles include Service Delivery Consultant at Compuware and associated positions at Focus on Services, SA de CV, specializing in technical support and IT engineering. Víctor holds a Bachelor's degree in Information Technologies from Universidad de Londres, completed in 2010.
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Dynatrace
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Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, its all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort.