Dyopath specializes in IT outsourcing, education, connectivity, IT consulting, managed security, virtualization & cloud computing services.

Cloud

Consulting

Education

Information Technology

Outsourcing

Dyopath

The Schaumburg office focuses on IT support and service delivery, logistics, and project management for efficient operations.

Schaumburg

Dyopath's headquarters in Houston, TX, United States

The Peoria office focuses on IT support and network management, enhancing enterprise solutions and client accounts.

Peoria

Rob Koch

Service Desk Level 1 Analyst

Production Coordinator - Hybrid

Production Coordinator

Service Desk Level I Analyst (weekend) Mexico

Service Desk Level 1 Analyst (mostly Remote)

Service Desk Level 3 Analyst

Production Coordinator I

Tanya Gruetzmacher Sphr, Shrm-Scp

Eric McNeal

Steve Roth

Chuck Orrico

The Information Technology Support team at Dyopath is dedicated to providing comprehensive technical assistance and services to ensure seamless IT operations for clients. This team handles a range of support functions, including troubleshooting desktop and application issues, managing user accounts, overseeing service desk operations, and implementing IT solutions. By collaborating across various roles, they enhance productivity and maintain optimal performance of the company's IT infrastructure.

Information Technology Support

The IT Infrastructure Team at Dyopath is responsible for designing, implementing, and maintaining the company's foundational technology systems. This team ensures optimal performance and security across all IT operations, focuses on managing server and network infrastructure, and supports cloud computing solutions. By integrating various IT services, they enable seamless connectivity and drive efficiency within the organization.

IT Infrastructure Team

This department manages user support and technical assistance services to ensure efficient resolution of issues and maintenance of systems.

Service Desk Operations

The Operations and Support team at Dyopath is responsible for ensuring seamless service delivery and client satisfaction across IT outsourcing and managed services. They oversee logistics, coordinate geographic information systems, enhance client engagement through training, and streamline sales operations. This team plays a critical role in optimizing internal processes and supporting cross-departmental collaboration to meet client needs effectively.

Operations and Support

The Sales and Support team at Dyopath is responsible for driving customer engagement and satisfaction across IT outsourcing and consulting services. They provide expert assistance through the IT Service Desk and Help Desk, ensuring seamless support for clients while also pursuing sales opportunities to grow strategic accounts. This team plays a crucial role in bridging technical solutions with client needs, enhancing service delivery, and fostering long-term relationships.

Sales and Support

The Project Management and Coordination team at Dyopath is responsible for overseeing the planning, execution, and delivery of IT outsourcing and consulting projects. They ensure alignment between client goals and service delivery, manage resources, timelines, and budgets, and facilitate communication between internal teams and clients to guarantee successful project outcomes. Their expertise promotes efficiency and drives continuous improvement in project processes across the organization.

Dyopath

Org chart

Teams

Information Technology Support

IT Infrastructure Team

Service Desk Operations

Operations and Support

Sales and Support

Project Management and Coordination

Offices

Dyopath

Org chart

Teams

Information Technology Support

IT Infrastructure Team

Service Desk Operations

Operations and Support

Sales and Support

Project Management and Coordination

Offices

Related companies